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Salesforce Certified Business Analyst certification is for professionals who are responsible for analyzing business requirements and translating them into Salesforce solutions. Salesforce Certified Business Analyst Exam certification is designed for individuals who have experience in implementing and configuring Salesforce solutions and can demonstrate their skills in conducting business analysis. The Salesforce Certified Business Analyst certification exam is a great way to validate your skills and knowledge in Salesforce and take your career to the next level.

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Salesforce Certified Business Analyst Exam Sample Questions (Q122-Q127):

NEW QUESTION # 122
A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project.
How should the BA approach the project?

A. Analyze, build, operate, deliver
B. Analyze, operate, build, deliver
C. Analyze, build, deliver, operate

Answer: A

NEW QUESTION # 123
The business analyst (BA) at Northern Trail Outfitters is writing user stories for a Service Cloud implementation.
In which order should the BA arrange the three components of a user story?

A. I want <xyz>, so that <xyz>, for a <xyz>
B. I want <xyz>, as a <xyz>, so that <xyz>
C. As a <xyz>, I want <xyz>, so that <xyz>

Answer: C

NEW QUESTION # 124
Universal Containers (UC) has several teams working on a new application in Salesforce. Unfortunately, during the release process, it was discovered that the teams had overwritten each other's changes.
What should JC use to prevent this from happening in the future?

A. Change set deployments
B. Version control system
C. Code review sessions

Answer: B

Explanation:
Explanation
The tool that Universal Containers should use to prevent teams from overwriting each other's changes in the future is a version control system. A version control system is a tool that tracks and manages changes to code or configuration in a software project or enhancement. A version control system helps to prevent teams from overwriting each other's changes by allowing them to create and work on separate branches or copies of the code or configuration, merge their changes with the main branch or copy when they are ready, and resolve any conflicts or errors that may occur during the merge. A version control system also helps to maintain a history of changes, backup and restore previous versions, and collaborate and communicate with other team members.
References:https://trailhead.salesforce.com/content/learn/modules/git-and-git-hub-basics/work-with-the-git-hub-

NEW QUESTION # 125
Which of the following User Management terms is best described by this definition: " Item assigned to a User that determines the functionality that they can access across the Salesforce ecosystem".

A. User License
B. Username
C. Role
D. Profile

Answer: A

Explanation:
Explanation
User License is the User Management term that is best described by this definition: "Item assigned to a User that determines the functionality that they can access across the Salesforce ecosystem". Role is a User Management term that controls data visibility and reporting hierarchy within an organization based on users' positions. Profile is a User Management term that defines what users can do within an organization based on their job function and responsibilities. Username is a User Management term that identifies users when they log in to Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.users_def.htm&type=5

NEW QUESTION # 126
A business analyst (BA) is preparing to demonstrate the functionality built by the development team over the last sprint to the client.
Which technique should the BA use to create a compelling demo?

A. Functional - requirements, code/configuration, run as user
B. STAR method - situation, task, action, result
C. Storytelling - hero, challenge, helper, victory

Answer: C

Explanation:
In creating a compelling demo, the storytelling technique is highly effective. This approach involves framing the demo narrative around a hero (typically the end-user), presenting a challenge they face, introducing the solution (the Salesforce functionality) as the helper, and showcasing the victory, which is the successful resolution of the challenge through the implemented functionality. This technique engages the audience by making the demonstration relatable and showing the practical value of the solution in a real-world context. It emphasizes the impact of the features on the users' daily tasks and how it addresses their specific needs.

NEW QUESTION # 127
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