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The Salesforce Certified Slack Administrator (Salesforce-Slack-Administrator) certification is a valuable credential that every Salesforce professional should earn it. The Salesforce-Slack-Administrator certification exam offers a great opportunity for beginners and experienced professionals to demonstrate their expertise. With the Salesforce Certified Slack Administrator (Salesforce-Slack-Administrator) certification exam everyone can upgrade their skills and knowledge. There are other several benefits that the Salesforce Salesforce-Slack-Administrator exam holders can achieve after the success of the Salesforce Certified Slack Administrator (Salesforce-Slack-Administrator) certification exam.

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 2	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 3	Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 4	App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
Topic 5	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.

Salesforce Certified Slack Administrator Sample Questions (Q62-Q67):

NEW QUESTION # 62
Which plan(s) support(s) customizable message and file retention features?

A. Pro, Business+ and Enterprise Grid
B. Enterprise Grid only
C. Business+ and Enterprise Grid
D. Free, Pro, Business+ and Enterprise Grid

Answer: A

NEW QUESTION # 63
You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees. You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?

A. Enterprise Grid only
B. Business+ and Enterprise Grid
C. Pro, business+ and Enterprise Grid
D. Free, Pro, Business+ and Enterprise Grid

Answer: C

NEW QUESTION # 64
What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)

A. Assigns default Slack app integrations to users when they start working at the company.
B. Assigns default channels to users when they start working at the company.
C. Sets channel management permissions at the workspace level.
D. Notifies a group of members who often need to be notified at once. For example: @managers
E. Sets permissions on who can view your workspace analytics.

Answer: B,D

Explanation:
User groups provide two major benefits according to Slack official documentation:
"User groups allow you to quickly notify an entire group of people with an @mention (e.g., @designers,
@managers)."
"They can also be configured so that new users assigned to the group are automatically added to default channels, streamlining onboarding." They do not control channel management permissions (B) or app integrations (E), nor do they affect workspace analytics permissions (C).
(Reference: Slack Administration Study Guide - Managing User Groups)
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NEW QUESTION # 65
You're a Slack Org Owner at Acme Inc, Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.
What should you do?
(Select the best answer.)

A. Create a process to request public channel creation through Sack admins.
B. Create and communicate a channel naming and creation policy that includes channel structure and naming convention for your organization.
C. Post a list of global org-wide public channels in your Slack announcement channels to create awareness amongst employees
D. Pin your organization's Slack Etiquette Guide to the org-wide Slack tips and tricks channel.

Answer: B

NEW QUESTION # 66
You re a Workspace Owner for a Slack Business+ workspace. Your organizations sales team expresses interest in working with their customers in Slack. Customer relationships tend to be long term, though representatives tend to transition accounts frequently.
Given that the sales rep assigned to a given customer often changes, which best practice process should you establish to allow the sales team to engage with their customers in the Business+ workspace?

A. Create new account channels and share them with the respective customers using Slack Connect.
B. Invite the customers la the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.
C. Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year
D. Create a new free Slack workspace, and invite the sales team and the customer care teams as full members.

Answer: A

NEW QUESTION # 67
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